Privacy Policy

Privacy Policy

Last Updated: March 30, 2026

Mexican Travel VIP (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information.

1. Information We Collect

We collect information you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Postal address
• Passport information (to process international reservations)
• Credit card information (processed securely)
• Travel preferences
• Information about minors traveling with you

2. How We Use Your Information

We use your information to:

• Process and confirm your travel reservation
• Send confirmations and updates about your reservation
• Respond to your inquiries
• Contact you with special offers (only if you consent)
• Improve our services
• Comply with legal obligations

3. Data Protection

We protect your information through:

• SSL Encryption: All transmitted data is encrypted
• Norton Verified: Protection against fraud and threats
• PCI Compliant: Compliance with international payment security standards
• Restricted Access: Only authorized employees can access personal data
• Secure Servers: Storage on enterprise-grade secure servers

4. Information Sharing

We share information with:

• Hotels and resorts (necessary to process your reservation)
• Payment processors (for secure transactions)
• Government agencies (when required by law)

We do not share information with:

• Third parties for marketing without your consent
• Data companies for commercial purposes
• Advertising or social media without explicit consent

5. Cookies and Tracking Technology

Our website uses cookies to:

• Remember your preferences
• Improve user experience
• Analyze website usage

You can disable cookies in your browser, although some services may not function correctly.

6. Client Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Correct inaccurate information
• Deletion: Request data deletion (with legal exceptions)
• Portability: Receive your data in transportable format
• Objection: Oppose certain data uses

To exercise these rights, contact us at hola@mexicantravelvip.com.mx

7. Data Retention

We retain your personal data:

• During your business relationship duration
• For 7 years after trip completion (for tax requirements)
• Longer if required by law

8. Information About Minors

If a minor travels with you, we need:

• Parental/guardian consent
• Copy of authorization documentation (if applicable)
• Emergency contact information

9. Transaction Security

All payment transactions:

• Are processed through secure gateways
• Never store complete card numbers
• Comply with all PCI regulations

10. Your Consent

By providing personal information, you consent that we:

• Use your data according to this policy
• Contact you about your reservation
• Use aggregated data to improve services

You can withdraw consent at any time.

11. External Links

Our site may contain links to external sites. We are not responsible for their privacy policies. We recommend reviewing their policies when visiting them.

12. Legal Compliance

We comply with:

• LFPDPPP: Federal Law for the Protection of Personal Data (Mexico)
• GDPR: If you have data/residence in EU
• CCPA: If you have data/residence in California

13. Contact for Privacy

Questions about privacy?

Email: hola@mexicantravelvip.com.mx Phone: +52 998 387 0353 WhatsApp: +52 998 122 1771 Address: Av. Bonampak 77-3, Cancun, Quintana Roo 77500, Mexico

14. Policy Changes

We reserve the right to update this policy. Significant changes will be notified via email or website announcement.

By using our services, you accept our Privacy Policy. If you don’t accept it, please don’t use our services.

Last Updated: March 30, 2026